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Frequently Asked Questions in buying and growing a fruit tree.

Am I able to turn up and select my own fruit tree?

No, sorry we are not a Garden Centre or retail Nursery. Orders can be placed via our website and the collection option can be selected at the checkout. Your order will then be ready for you to collect during our normal opening hours which are Monday-Thursday 07.30-16.00 Friday 07.30-15.00. Our plants are grown in fields that can be 2 miles away from our office so it is not possible to just turn up and select your own trees.

What to do with bare root trees on delivery?

If the ground is frozen when your plants arrive please open and check the contents, remove any plants in plastic containers or coir pots and temporarily store any bare root plants in a frost free unheated place such as a garage or shed until there is a thaw. Please keep the plastic bags wrapped round their roots to avoid them drying out and soak the roots for 2 hours once a week until you can plant them and re-wrap them.

Do you supply a printed catalogue?

We no longer produce a paper catalogue as they are expensive and out of date as soon as they are printed. All of our stock can be viewed and purchased from our website which is updated daily and this avoids any out of stock items being ordered and having to send substitutions. 

Do you grow Espalier or Fan trained fruit trees?

Yes, all the trained fruit trees are in their own section. Trained Fruit Trees 

Can fruit trees be grown in containers?

Yes, all fruit trees can be grown in pots as long as they are large enough.

I wish to collect my order from the Nursery, is this possible?

Yes you can order on the website and select the collection option at the checkout. Please allow us 24 hours notice, excluding weekends and bank holidays, to arrange for your plants to be ready on your arrival.

I have placed an order with you, when can I expect delivery?

Orders placed up until 12.00 mid-day on a Thursday are normally despatched the same week. If there is a delivery day you have in mind please add this into the comment box at the checkout when placing your order. We shall inform you via email of the delivery day as soon as it is known closer to the time.  

How much is the delivery charge?

The delivery charge is worked out from the weight and the size of the plant. We have several rates that apply to UK mainland addresses. A delivery charge of £8.50 is for a single tree orders (except any trained trees). The lower postal rates will be applied to smaller orders of the lighter plants like currants, raspberries, gooseberries, blackberries, asparagus and strawberries although larger orders will go into the £10.00 rate. Once you have put together your order the delivery charge will show before payment. See more info here

Can you recommend a variety for me?

It is hard to recommend varieties as this is down to personal taste and each variety has its own unique taste. You can see in the best sellers our most popular varieties. The easiest variety of apple to try growing is Falstaff.

How far apart should I plant my trees?

The basic rule is that whatever height your tree will eventually reach will also be your planting distance. For example M26 will grow to around 3-4 metres and so will need a planting distance of 3-4 metres, M27 will grow 2 metres and will need a planting distance of 2 metres.

Are you able to deliver your fruit trees to Europe?

Yes, we can deliver to any country within the European Union. The delivery charge is worked out by the size and weight of the order and the delivery destination. If you add the items required and proceed to check out then the delivery cost will show before you confirm and pay for your order. We are sorry but some of our larger tree items, there may not be a delivery option for these locations. We are unable to send orders to any countries outside the European Union.

Loyalty Reward Points - Could you explain what reward points are and how to spend them?

Loyalty Reward points are worth 2% of purchases, plus you get various other sorts of rewards. 1 point is £0.01

- Signing up for an account
- Reviewing a product 
The points on offer will change, for instance when we launch a product we may raise the value of reviewing it. Points only become available in your account after a certain period, for purchase points it happens automatically when an order is shipped out, with reviews they are reviewed by admin, to make sure they are not gibberish and are relevant.

Once the points are validated they are available in your account to spend. You need to have an account with us for points to be registered.

To spend points add something to your basket, when logged in, and then go to the checkout, and you'll see your reward points. The points have an expiry period of 12 months.